What specific websites are you trying to allow?.Your response will definitely help us on isolating the cause of the issue. Please answer the questions below as best as you can. We would like to get a little more information from you. What is the current setting for Web filtering?.If you have other user accounts, does the issue to them?.Please provide us the parent and child accounts that is having this issue.If that doesn't work, please provide the following information: Open Windows Live Family Safety again, then click the Get the latest settings from the website icon on more time. Select the Family Safety member (the one that you have set the settings for Family Safety).ġ1. Select the user that you want to monitor.ĩ. Sign in again to Windows Live Family Safety using the parent account.Ĩ. If the dialog box didn't show, just close the client and open it againħ. After a few seconds, it will show a dialog box saying that there are no monitored accounts on your computer. On the upper-right side of the Family Safety window, click the Get the latest settings from the website icon.Ħ. Open Windows Live Family Safety on your computer.ĥ. Click the checkbox for your computer, click Save, then clickĤ. On the bottom of the page, click Remove PCs from this list.ģ. For us to troubleshoot the issue, please try to remove and re-add the user account from the Family Safety Website as this would refresh the settings:Ģ.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |